Privacy Policy

1. Overview

66zzi is committed to protecting the privacy and personal data of all users on its platform. We collect only the information that is necessary for us to provide a safe, fair, and enjoyable online gaming experience for players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

This Privacy Policy sets out in plain language how we handle your personal data throughout your relationship with 66zzi — from registration and account management through to any support interactions and the eventual closure of your account.

2. Information We Collect

We collect information in three main ways: directly from you when you register or use our services, automatically when you browse the platform, and from trusted third-party partners involved in payment processing and identity verification.

Personal Information You Provide

When you register an account or interact with our platform, you may provide us with the following personal information:

• Full legal name, date of birth, and gender
• Residential address, city, and postcode (e.g., Dhaka 1000, Chittagong 4000)
• Email address and mobile phone number
• Payment details including bKash wallet number, Nagad number, Rocket number, or bank account reference
• Government-issued identity document details submitted for KYC verification (e.g., National ID number, passport reference)

Automatically Collected Data

When you visit 66zzi, our systems automatically record certain technical data to ensure the platform functions correctly and to protect against fraud:

• IP address and approximate geographic location (country and city level only)
• Device type, operating system, browser type, and screen resolution
• Pages visited, session duration, game history, and clickstream data
• Cookies and similar tracking technologies (see Section 8 for full details)

Third-Party Data

We may receive information about you from payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and others) and identity verification providers when you complete a transaction or a KYC check. This data is used solely to confirm your identity and process your financial transactions securely.

3. How We Use Your Information

66zzi uses the personal data we collect strictly for the purposes set out below. We do not use your data for any purpose incompatible with the original reason it was collected.

• Account creation, verification, and ongoing management of your 66zzi player account
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other approved payment channels
• Fulfilling legal and regulatory obligations, including KYC checks, anti-money laundering (AML) compliance, and age verification (21+ requirement)
• Detecting, preventing, and investigating fraud, cheating, collusion, and other prohibited activities on the platform
• Sending account notifications, security alerts, transaction confirmations, and promotional messages (where you have consented to receive them)
• Improving platform performance, personalising game recommendations, and conducting internal analytics to enhance user experience

4. Legal Basis for Processing

66zzi processes your personal data on one or more of the following legal grounds:

• Contractual necessity — processing is required to perform our agreement with you (i.e., providing the gaming and betting services you have requested).
• Legal obligation — we are required by law to verify your identity, retain transaction records, and report suspicious activity to relevant authorities.
• Legitimate interests — we process certain technical and behavioural data to maintain platform security, prevent fraud, and improve our services, provided these interests are not overridden by your rights.
• Consent — where you have explicitly agreed to receive marketing communications or to the use of non-essential cookies, we process your data on the basis of your consent, which you may withdraw at any time.

5. Sharing Your Information

66zzi does not sell, rent, or trade your personal data. We share your data only with trusted parties who assist us in operating the platform, subject to strict confidentiality agreements.

Authorised Service Providers

We may share your information with the following categories of service providers, strictly for the purposes described in this policy:

• Payment processors and mobile banking providers (bKash, Nagad, Rocket, Upay, and partner banks) — to facilitate deposits and withdrawals in BDT
• Identity and age verification providers — to fulfil KYC obligations and confirm that all players are aged 21 or above
• Game content and platform technology providers (e.g., Pragmatic Play, Evolution Gaming, Spribe, Ezugi) — who supply the games and software that power 66zzi

Disclosure Required by Law

66zzi may disclose your personal data to government authorities, law enforcement agencies, financial intelligence units, or regulatory bodies where we are legally compelled to do so, or where disclosure is necessary to protect the rights, property, or safety of 66zzi, its users, or the public.

6. Cookies & Tracking Technologies

66zzi uses cookies and similar tracking technologies to ensure the platform works correctly, to remember your preferences, and to help us understand how users interact with our site. The following types of cookies may be active on 66zzi:

• Essential cookies — strictly necessary for the platform to operate (e.g., session authentication, security tokens, load balancing). These cannot be disabled.
• Functional cookies — remember your language preferences, display settings, and previously visited sections of the site to personalise your experience.
• Analytics cookies — collect anonymous data about how users navigate the platform, which games are most popular, and where users encounter difficulty, so we can improve 66zzi.
• Marketing cookies — used only where you have explicitly consented, to help us deliver relevant promotional offers based on your browsing and gaming activity on the platform.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 66zzi platform. For browsers on Android and iOS devices commonly used in Bangladesh, cookie settings are typically found under Settings > Privacy > Cookies.

7. Data Retention

66zzi retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means:

Active account data is retained throughout the lifetime of your account. Financial transaction records and KYC documentation are retained for a minimum of five years following account closure, as required for anti-money laundering compliance. Technical logs (IP addresses, session data) are retained for up to 12 months. Marketing preferences and consent records are retained until you withdraw consent or for up to three years after your last active session, whichever is earlier. When data is no longer required, it is securely deleted or anonymised.

8. Data Security

66zzi implements robust, industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account data including passwords and payment references, strict access controls limiting employee access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and continuous fraud monitoring systems operating around the clock.

While we take every reasonable precaution to safeguard your data, no method of transmission over the internet or method of electronic storage is 100% secure. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].

9. Your Rights

As a user of 66zzi, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your registered username and the specific right you wish to exercise.

• Right of access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — in certain circumstances you may request that we delete your personal data, subject to our legal retention obligations.
• Right to restrict processing — you may ask us to suspend the processing of your data in specific situations, for example while we verify the accuracy of data you have disputed.
• Right to withdraw consent — where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10. Children's Privacy

66zzi is strictly an adult platform. Our services are intended solely for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 66zzi, please notify us immediately at [email protected].

11. Third-Party Links

The 66zzi platform may contain links to third-party websites or services (for example, payment provider portals). These third-party sites have their own privacy policies, and 66zzi accepts no responsibility or liability for their content, privacy practices, or the way they handle your personal data. We encourage you to review the privacy policy of any third-party site you visit before providing any personal information.

12. Changes to This Privacy Policy

66zzi reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform.

Your continued use of 66zzi after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We recommend bookmarking this page and reviewing it periodically, particularly before making any significant transactions on the platform.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 66zzi handles your personal data, our dedicated support team is available 24/7 (Bangladesh Standard Time, UTC+6) to assist you.

You can reach our team by email at [email protected]. Please include your registered username and a clear description of your query or request so we can respond as promptly and accurately as possible. We aim to acknowledge all privacy-related requests within 3 business days and resolve them within 30 days.